Leadership at Work


8 Days total ( 2 days x 4 sessions )


Please ‘Register Your Interest’ in this course by signing up to become a Short Courses Website member (or if an existing member, log in) and click on the ‘To Register Your Interest’ icon.

We’ll then email you when dates for courses are scheduled and available to enrol in.

What You Learn

Participants that enrol in this course will get expert Leadership and Management Training that will be beneficial to any work place

What You Get

Session 1  - Leading and developing a Team 

the role of a manager,leadership and management styles,team developement , coaching ,motivation, communication and change management

Session  2 Managing Performance

Performance counselling ,time management, delegation, appropriate counselling& warnings, recruitment and selection,management systems , effective performance

Session  3  Problem solving and decision making

identifying the problem, information gathering, goal setting , group problem solving ,problem solving techniques,blocks in solving problems 10 problem solving steps

Session 4 Conflict Resolution & Effective Team Meetings

Nature & causes- conflict , strategies for resolving conflict, personality styles. dialogue approach, 10 steps to conflict resolution, why meetings matter, developing  objectives, role of the leader

Materials to Bring

Pen , paper

Dress Code

neat casual


Student Support

At South West TAFE we’re here to help you complete your studies happily and successfully.

From the moment you start thinking about course options until you finish, you’ll have access to a range of student support options, covering enrolment, education, social and personal issues, including:

  • Education Pathway Officers who can help you with information sessions, fee payment options, TAFE and university pathways, career pathways and campus tours

  • A DHHS registered Disability Support Team

  • Koorie Liaison Officer

  • Student Wellbeing Officer supporting your personal and social needs

  • Library and Research Centre

  • Bookshop supplying a range of textbooks and stationery

  • Student Learning Support including literacy and numeracy