Cultural Diversity with Clients and Colleagues


3 Hours - Online self-paced learning


This course is self-paced and completed Online. Upon purchasing a place in the course you will be provided with a Username and Password and access to the learning material for a 6 week period. 

The course date of 15.12.2023 is a nominal date and this course can be commenced online upon receipt of your username and password.

PDF Download

Brochure_1001420 Cultural Diversity with Clients and Colleagues.pdf

What You Learn

Understand the complexity with diversity within the workplace.  Demonstrate acceptance and develop a cultural competence providing services to clients and working with colleagues.

What You Get

Online Badge upon concluding the online learning modules

Non Accredited Training

This course is non-accredited which means no Unit of Competency is completed, no assessment is required and no Statement of Attainment will be issued.    Students will receive a Certificate of Attendance to acknowledge their participation.

Materials to Bring


Dress Code



Places Remaining
Date 15 Dec 09:00 AM to 04:30 PM
South West TAFE - Online Course 197/202 Timor Street, Warrnambool VIC 3280
Places Remaining


Participants will gain an understanding in:

Reflect cultural awareness in work practices:

- Demonstrate awareness of culture as a factor in all human behaviour by using appropriate work practices

- Use of work practice that creates a psychological safe environment

- Evaluate and modify practice in consultation from person of diverse backgrounds

- Understand legislative requirements within the aged care sector

Accept cultural diversity as a basis for effective working relationships:

- Demonstrate respect in all interactions and communication with clients and colleagues

- Develop and use strategies to eliminate bias and discrimination

- Understand cultural norms and traditions connected to clients and colleagues

Resolve cross-cultural misunderstandings:

- Identify issues which cause conflict

- Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity