Cultural Diversity with Clients and Colleagues


3 Hours - Online self-paced learning


This course is self-paced and completed Online. Upon purchasing a place in the course you will be provided with a Username and Password and access to the learning material for a 6 week period. 

The course date of 15.12.2023 is a nominal date and this course can be commenced online upon receipt of your username and password.

PDF Download

Brochure_1001420 Cultural Diversity with Clients and Colleagues.pdf

What You Learn

Understand the complexity with diversity within the workplace.  Demonstrate acceptance and develop a cultural competence providing services to clients and working with colleagues.

What You Get

Online Badge upon concluding the online learning modules

Non Accredited Training

This course is non-accredited which means no Unit of Competency is completed, no assessment is required and no Statement of Attainment will be issued.    

Materials to Bring


Dress Code



Participants will gain an understanding in:

Reflect cultural awareness in work practices:

- Demonstrate awareness of culture as a factor in all human behaviour by using appropriate work practices

- Use of work practice that creates a psychological safe environment

- Evaluate and modify practice in consultation from person of diverse backgrounds

- Understand legislative requirements within the aged care sector

Accept cultural diversity as a basis for effective working relationships:

- Demonstrate respect in all interactions and communication with clients and colleagues

- Develop and use strategies to eliminate bias and discrimination

- Understand cultural norms and traditions connected to clients and colleagues

Resolve cross-cultural misunderstandings:

- Identify issues which cause conflict

- Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity